Refund Policy

At Glemera by Vamika Naturals, we are committed to delivering premium-quality skincare products with the highest standards of hygiene and safety.

Due to the nature of cosmetic products, we follow a strict quality-controlled return policy.

 

Return Eligibility

We accept returns or replacements only under the following conditions:

• Product received is damaged or leaked 

• Incorrect product delivered 

• Package received in a tampered condition 

 

Return Request Timeline

• Return requests must be raised within 48 hours of delivery 

• Requests beyond this period may not be accepted 

 

How to Raise a Return Request

To initiate a return, please contact us with:

• Order ID 

• Clear unboxing video or images 

• Description of the issue 

 

Contact Details:
WhatsApp: +91-72048 29909
Email: naturalsvamika@gmail.com

 

Verification Process

• Our team will review your request within 24–48 hours 

• Once approved: 

• Reverse pickup will be arranged, OR 

• You may be requested to ship the product 

 

Refund / Replacement

• Replacement will be provided wherever possible 

• If replacement is unavailable → Full refund will be issued 

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Refund Timeline:
5–7 working days after approval

 

Non-Returnable Cases

Returns will not be accepted if:

• Product has been opened or used 

• Concerns related to: 

  • Personal skin suitability 

  • Fragrance or texture preference 

  • Change of mind 

 

Shipping Charges

• For damaged/incorrect products → Free return pickup 

• For other cases → Shipping charges may apply 

 

Order Cancellation

• Orders can be cancelled only before dispatch 

• Once shipped, cancellation is not possible 

 

Important Note

Due to the premium and hygienic nature of our skincare formulations, we maintain a strict no-return policy unless the product is damaged or defective.